Terms and Conditions

Terms & Conditions

I reserve the right to alter and amend my timetable as needed.

All shiatsu appointments, yoga classes, retreats and 1:1 sessions must be paid for at the time of booking.

I cannot offer refunds for classes purchased but not attended, however I will offer to transfer/credit/reschedule in accordance with the terms below.


  • Please arrive at least 5mins before the class is scheduled to start.
  • If you arrive after the class start time I reserve the right to refuse access to the class.
  • Online classes:  Access to online class recordings will be available for a minimum of one week.


  • Classes can be cancelled up to 24hrs hour before the class begins.  Either reschedule your class via your confirmation email, or contact me directly and I will reschedule your booking for you. If cancellation is less than 24 hours before the class start time then you will lose your class credit.
  • If I cancel a class, I will offer you the option of a full refund, or to reschedule to another class.


  • Subscriptions are valid for classes only
  • Subscription payments will be taken via your registered payment method on the same day each week.
  • Weekly subscriptions will renew every 7 days (1 week).
  • If you need to cancel your subscription for any reason you can do this online, or inform me and I will cancel it for you.  This must be done at least 48 hours before your next payment is due and will be effective from the end of your current weekly cycle.
  • Subscriptions cannot be shared, and are non-transferable and non refundable.

Payment Plans/Packages

  • Payment plans may allow discounted rate of termly packages, and are spread over multiple payments.
  • Upon commencement of a payment plan for termly classes, packages or events, you commit to payment of the full amount.
  • Packages/class blocks must be redeemed before the voucher expiry date.
  • If you do not attend these classes, you are still liable to make all the payments.

1:1 Yoga or Shiatsu Sessions

  • Private yoga sessions and shiatsu treatments can be rescheduled up to 24hrs before your session is due to start.
  • If 1:1 sessions are cancelled with less than 24 hours notice, you will lose your class credit
  • I cannot offer refunds for one to one sessions.

Workshops & Courses

  • I cannot offer refunds for workshops, courses and events.
  • If you cancel over 7 days before the start of the course/workshop/event then I can offer you a transfer of credit to any other classes/workshops/event.
  • If I cancel a course/workshop you will be offered either a full refund or the option of being transferred to an alternative event.
  • We cannot offer refunds for missed sessions.
  • Access to online courses/workshops will be available permanently, or until my subscription with the online storage platform is no longer active. 

Payment for Products & Services

All credit cards will be processed in Pounds Sterling at the time of payment. I am not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or credit card companies.